Gatorz Eyewear

Shipping and Returns

How we ship, what it costs, and how returns work.

1-3Business days to ship
FREEUS shipping over $100
30Day return window
$7.50US return label fee

Shipping

You will receive an email order confirmation when your order ships. Orders will ship within 1-3 business days after your order is placed. Please note that there is no shipping on Saturday, Sunday, or holidays. Shipping times are estimates and Gatorz is not responsible for carrier delays in deliveries that go outside the estimated times. Please double check your shipping address before ordering as packages cannot be rerouted once shipped.

GATORZ phone number: 844-560-7179

Order placedYou get an order confirmation email.
Ships in 1-3 business daysNo shipping on Saturday, Sunday or holidays.
In transitUSPS First Class 3-7 days, Priority 3-5 days, or UPS expedited.
DeliveredPackages cannot be rerouted once shipped, so check your address.

US shipping rates

USPS First Class Free 3-7 business daysFree for orders $100 or more in the Continental US.
USPS Priority $8.99 3-5 business days
UPS Expedited At checkout Depends on locationUPS does not deliver on Saturday unless the option is selected.

APO/FPO destinations must use USPS and may take longer than the estimated delivery time.

International shipping

International shipping rates are based on product and location. Rates will be provided during checkout. GATORZ is not responsible for customer destination duties, taxes or customs charges for release.

30 day return policy

If for any reason you are not totally happy and fully satisfied with our products, all GATORZ products bought on gatorz.com, excluding final sale items, can be returned for a refund within 30 days of the delivery date.

Within 30 days of deliveryProducts bought on gatorz.com can be returned for a refund.
US returns: prepaid labelWe provide the shipping label. The $7.50 return fee is deducted from your refund.
Final sale itemsPrescription sales and lens replacements are final sale.
Original shipping costRefunds cover the purchase, initial duties and taxes, but not the original shipping cost paid.

Start your return

International returns

For orders placed outside the United States Gatorz is unable to provide return shipping labels. International customers will be responsible for putting returns in the mail and obtaining a tracking number.

When an order is returned, you will receive a refund for purchase, initial duties and taxes, but not for the original shipping costs paid for the order, if any.

Shipping protection

Shipping Protection will cover lost, stolen or damaged shipments from our warehouse in Yuma, Arizona to the original shipping destination address. Shipping Protection does not cover lost, stolen or damaged shipments to customers second destination shipping. GATORZ cannot protect against hotel destination or shipment forwarding service shipments that are lost or stolen. For international orders outside the USA, shipping protection charges do not include customer destination duties, taxes or customs charges for release. Claims must be submitted within 30 day of original order date.

Site security

We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. To guard your information delivered to us electronically, our Site uses Secure Sockets Layer (SSL). SSL encrypts your credit card number, name and address so only we are able to decode your information. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your contact information, we cannot guarantee or warrant the security of any information you transmit to or from our Site, and you do so at your own risk. Please view our Privacy Policy for more information.